- Privacy Policy -

At ANIMALOZ, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, who we share it with, and your rights — including as it relates to online workshops.

Personal Information

When you enrol in our classes or contact us, we collect personal details such as names, contact information, and emergency contact details. We collect this information through enrolment forms, email communication, and our online registration process.

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Medical Information

We may collect relevant medical information to ensure the safety and well-being of students during classes.

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Payment Information

We collect payment details necessary for processing enrolment fees. Payments are processed securely through our trusted third-party payment processors. We do not store credit card details.

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Online Workshop / Virtual Environment Data

We may collect connection details, attendance, chat messages, and any audio or video shared during online workshops. Sessions may be recorded, but only with prior notice.​

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Children’s Data Protection

For students under the age of 18, we collect personal and medical information from parents or legal guardians. We do not knowingly collect personal data directly from minors without parental consent.

To Process Enrolments

We use your information to manage enrolments, class schedules, and communications related to our programs.

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To Ensure Safety

Medical and emergency contact information is used to ensure the safety and well-being of students during classes. Emergency contact details will only be used in cases where immediate communication is necessary regarding a student’s health or safety.

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To Improve Our Services

We may use aggregated, non-personal information to improve our programs and services.

To deliver online workshops, we may use video conferencing or webinar platforms (e.g. Zoom, Google Meet). These platforms may collect metadata or usage analytics according to their own privacy policies. We recommend reviewing the privacy policy of the platform you use to access our sessions.

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We also use third-party service providers (e.g. payment processors, email systems, transcription services). They are contractually required to maintain confidentiality and only use data to the extent needed for their tasks.

To deliver online workshops, we may use video conferencing or webinar platforms (e.g. Zoom, Google Meet). These platforms may collect metadata or usage analytics according to their own privacy policies. We recommend reviewing the privacy policy of the platform you use to access our sessions.

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We also use third-party service providers (e.g. payment processors, email systems, transcription services). They are contractually required to maintain confidentiality and only use data to the extent needed for their tasks.

Data Retention

We retain personal information for up to five years after a student’s last enrolment unless a request for deletion is made, or legal obligations require longer retention.

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Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

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Children & Minors

Enrolments for under-18s must be completed by a parent or guardian, who also consents to online participation and any recordings. Requests to access, change, or delete a minor’s data must come from the guardian. Recordings or student work are shared only with guardians or authorised participants, never publicly.

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Cookies and Website

Tracking our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to disable cookies if preferred.

Legal Requirements

We may disclose personal information if required to do so by law or in response to a legal request.

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Third-Party Service Providers

We share personal data with our trusted service providers (as described earlier) only for the purposes allowed.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Access and Correction

You have the right to access and request corrections to your personal information. Please contact us if you wish to exercise these rights.

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Opt-Out

You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications.

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Data Deletion Request

You may request the deletion of your personal data unless retention is required by law. To do so, contact us at admin@animaloz.com.

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Photo and Video Consent

Photos and videos may be taken during classes for promotional purposes. Parental or guardian consent is required for students under 18. You may opt out by informing us in writing.

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To exercise any of these rights, contact us at admin@animaloz.com.

We use cookies and analytics tools to enhance site usability and understand usage patterns. You can modify your browser settings to disable cookies; some features may be impaired as a result.

We may update this Privacy Policy from time to time (e.g. to reflect new features or legal changes). Significant changes will be communicated via email or site notice. Please review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: admin@animaloz.com