- Terms and Conditions -

Welcome to ANIMALOZ. By enrolling in our classes or workshops, you agree to the following Terms and Conditions. Please read them carefully.​

To secure your place, payment is required at the time of enrolment. Additionally, a completed enrolment form must be submitted for new students. Returning students must update their enrolment form if any details have changed, such as emergency contacts or medical information, to ensure student safety.

Bookings must be made in advance through our online system. If a class is full, clients may join a waiting list and will be notified when a spot becomes available. Clients may join a course after it has started if spots are available. Fees will be adjusted accordingly.

Term Fee: $320 per term, including all materials. Price valid until 31/12/25.

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Discounts: Additional discounts, such as sibling offers or seasonal promotions, may be available. Contact us for more details.

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Trial Class: A trial class is available. If you choose to continue, the trial class fee, if applicable, can be discounted to the term fee.

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Creative Vouchers: Can be used for school-age students and are applicable only to on-site programs, to be applied towards term fees.

Fee Adjustments: If changes occur to the program, such as additional sessions or extended terms, we will notify you in advance. Adjustments to fees will be communicated clearly and agreed upon before any changes take effect.

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Payment Methods: We accept Visa, Mastercard, cash, bank transfers (account details provided upon request), or cash. No extra fees apply to bank transfers.

General Policy: Fees are non-refundable, except under specific circumstances outlined below.

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COVID-19 Cancellations: If required to withdraw due to COVID-19, provide relevant documentation (e.g., medical certificate, test results).

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Withdrawal Before Class: Withdrawal within 7 days before commencement incurs a $25 administration fee, which is non-refundable. The remaining fee can be transferred to another class or student within 12 months.

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Missed Classes: No refunds or make-up sessions for missed classes. Transfer to another class allowed if space permits.

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No Shows: No refunds or transfers if you cancel on the day of the class or once the class has started.

If a session is full, students can join a waiting list. Spots are offered in order of waitlist registration. Once notified, families have 48 hours to confirm their place and make payment. If no response is received, the next person on the list will be contacted. Students on the waitlist who do not secure a spot will receive priority enrolment for the next available term.

Students must respect fellow artists, artwork, and property. Inappropriate behaviour, such as disruptive or disrespectful conduct towards fellow students or staff, may result in removal from the class, following a warning (if applicable).

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Additionally, students must follow the Code of Conduct and class rules, which include treating materials and equipment with care and not leaving the classroom without permission. 

Students are expected to arrive on time and be picked up promptly. Parents or guardians must escort children to and from the school.

We collect and store personal information as per our Privacy Policy. Your information will not be shared outside of ANIMALOZ without your consent. We comply with relevant data protection laws to ensure your information is secure.

ANIMALOZ takes all reasonable steps to ensure student safety during classes. However, participation is at the student’s own risk, and we are not liable for any accidental injuries, except where required by law.

We may take photos or videos of classes for promotional purposes. If you do not wish for your child to be included, please notify us in writing at the time of enrolment.

In the event of extreme weather or an unexpected closure, we will notify students as soon as possible and provide options for rescheduling or credits where applicable.

We may update these Terms and Conditions. Continued use of our services signifies acceptance of any changes.

These Terms are governed by the laws of New South Wales, Australia.

By completing the enrolment process and providing electronic consent, you confirm that you have read, understood, and agreed to these Terms and Conditions.